PPOA Patient Care Champion- Krystina Ayala

In Patient Care Champions

Krystina Ayala: Medical Assistant, Boynton Beach, FL –

Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which informs our service to patients and the community through high quality health care.

PPOA’s Boynton Beach Clinic’s Medical Assistant, Krystina Ayala embodies the values of a true Patient Care Champion. Krystina has gone above and beyond without hesitation to perform her job at her fullest capabilities and we would like to recognize her for this.

Krystina was born and raised in The Big Apple, New York City. She eventually traded in the busy city life for relaxing South Florida Beaches when she moved to Greenacres, FL. In Florida she is blessed to have her grandmother, grandfather, brother and niece who bring her so much joy. When Krystina isn’t hard at work at PPOA she loves singing and dancing, behind closed doors of course.

Krystina received her Medical Assistant Certification from Star Career Academy of New York. Throughout her entire career she has always worked in the healthcare industry helping people in some sort of way. From working at a group home for people with development disabilities to being a Medical Assistant for people with Chronic Pain and everything in between.

Krystina joined the PPOA family in April 2019 as a Medical Assistant at our Boca Raton, FL clinic location. She then transferred to our Boynton Beach, FL clinic location. Some of her day-to-day responsibilities include checking patients in and out, scheduling appointments, authorizing patient medications, verifying patient insurance, updating patient medical records, and even taking patient vitals.

For as long as Krystina can remember she has enjoyed helping others, “I love knowing that I can make a difference no matter how big or small,  just knowing I made a patient laugh is satisfying for me,” Krystina says.

Krystina is a huge asset to the PPOA, “Krystina has been an amazing team player going above and beyond while keeping her positive attitude. When the unexpected happens she always keeps the daily operations running smoothly. We are so blessed to have Krystina on the PPOA Team,” says Kim Boss Senior Regional Manager Clinic Division – East Coast Florida.

PPOA applauds Krystina for her hard work and thanks her for all that she does. She is truly a Patient Care Champion.


Holly Self is a Graphic Design Specialist for Physician Partners of America. Headquartered in Tampa, Fla., Physician Partners of America (PPOA) is a fast-growing national healthcare company committed to combatting the opioid crisis through interventional pain management. Founded in 2013 with three employees, it has rapidly grown to more than 500, and manages a wide range of medical practices.

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