Tag Archive for: medical assistant careers

Krystina Ayala: Medical Assistant, Boynton Beach, FL –

Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which informs our service to patients and the community through high quality health care.

PPOA’s Boynton Beach Clinic’s Medical Assistant, Krystina Ayala embodies the values of a true Patient Care Champion. Krystina has gone above and beyond without hesitation to perform her job at her fullest capabilities and we would like to recognize her for this.

Krystina was born and raised in The Big Apple, New York City. She eventually traded in the busy city life for relaxing South Florida Beaches when she moved to Greenacres, FL. In Florida she is blessed to have her grandmother, grandfather, brother and niece who bring her so much joy. When Krystina isn’t hard at work at PPOA she loves singing and dancing, behind closed doors of course.

Krystina received her Medical Assistant Certification from Star Career Academy of New York. Throughout her entire career she has always worked in the healthcare industry helping people in some sort of way. From working at a group home for people with development disabilities to being a Medical Assistant for people with Chronic Pain and everything in between.

Krystina joined the PPOA family in April 2019 as a Medical Assistant at our Boca Raton, FL clinic location. She then transferred to our Boynton Beach, FL clinic location. Some of her day-to-day responsibilities include checking patients in and out, scheduling appointments, authorizing patient medications, verifying patient insurance, updating patient medical records, and even taking patient vitals.

For as long as Krystina can remember she has enjoyed helping others, “I love knowing that I can make a difference no matter how big or small,  just knowing I made a patient laugh is satisfying for me,” Krystina says.

Krystina is a huge asset to the PPOA, “Krystina has been an amazing team player going above and beyond while keeping her positive attitude. When the unexpected happens she always keeps the daily operations running smoothly. We are so blessed to have Krystina on the PPOA Team,” says Kim Boss Senior Regional Manager Clinic Division – East Coast Florida.

PPOA applauds Krystina for her hard work and thanks her for all that she does. She is truly a Patient Care Champion.

Jasmine Rogers: Medical Assistant, Tampa, FL-

Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which informs our service to patients and the community through high quality health care.

Jasmine Rogers has gone that extra mile. Jasmine is the Medical Assistant at PPOA’s Fletcher Clinic in Tampa, FL. She goes above and beyond to make sure our patients are happy and she does it all with a smile on her face. Jasmine truly embodies the values of a patient care champion.

Jasmine has lived in sunny Tampa, FL her entire life. She attended Brooks DeBartolo Collegiate High School and then made her way to Southern Technical College. In Jasmines free time she enjoys cooking, making gift baskets, and giving inspirational speeches.

Jasmine began her healthcare career with Humana as a license insurance agent. She then made her way to Blossom Pediatrics working in the same position. Finally Jasmine started working for PPOA in 2017 as a Medical Assistant for our Fletcher Clinic. Some of her day-to-day responsibilities include checking patients in and out, scheduling appointments, authorizing patient medications and verifying patients insurance.

Jasmine has always had an inner desire to satisfy patient’s needs, “I love how I’m able to help patients with authorizations and scheduling appointments that best suit their needs,” Jasmine says.

Jasmine is a very hard worker, “Jasmine is always doing her job with a smile on her face, she is very attentive to patients at the front desk and on the phone. She is always the first to respond to patient requests and strives to find solutions to any inconvenience a patient may encounter,” says Eric Alvarez Senior Regional Operations Manager.

PPOA applauds Jasmine for her hard work and thanks her for all that she does. She is truly a Patient Care Champion.

WILLIAM SCOTT – MEDICAL ASSISTANT, TAMPA-FLETCHER

Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which informs our service to patients and the community through high quality health care.

William Scott always knew he wanted to help others. Growing up in Tampa, Fla., he was an active volunteer at church, helping the sick and elderly with errands, and helping his own mom after an injury. “It’s always been in my heart to help other people,” he says. “I’ve always been hands-on and want to help.”

Today he enjoys assisting patients at the PPOA Fletcher Avenue clinic in Tampa. His duties mainly involve helping with appointments and interventional pain management procedures, but he prides himself most on making patients comfortable.

“William goes above and beyond the call of duty when it comes to patient care, whether he is making an appointment for a patient or assisting a patient with a wheelchair to their car,” says his supervisor, Practice Manager Amanda Perrone. “He does not just come to work to get a pay check; he comes to work because he generally cares about each and every single patient.”

Adds Dr. Carissa Stone, one of the pain management physicians he works with, “William is kind, hardworking, very effective and cares about his work and the patients.”

Scott’s path to healthcare was not direct. Like many young people, he tried out several paths. After graduating from Robinson High School in Tampa, he worked in maintenance and restoring homes, then worked for UPS for six years.

“I found myself wanting a more fulfilling path,” he says. A friend’s mother worked as a nurse at a local nursing home, and offered on-the-job training. He found his calling.

“The feeling of helping another person is one of the greatest feelings in the world,” he says. “Even if you help one person a day, then you’ve helped make a better change in your life.”

He enjoys spending time outdoors with girlfriend Sheena Sierra, who also works as a PPOA medical assistant, and their children. William Scott also plays drums in his church band, and helping others both inside and outside of work.

“You only have one life to live,” he says, “so why not help make other lives great?”