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Carrollton – Texas Pain Relief Group

Pain Management Therapies Tailored for Individual Carrollton, Texas Residents

At the Texas Pain Relief Group, our physicians and medical professionals understand that you are more than just a collection of information on a chart. You are more than the prescription you are taking or the pain you are dealing with. You are a human being with dreams, aspirations, friends, family, and a hope for the future.

You are an individual and your pain is unique, so the pain management therapy you receive must be uniquely tailored to meet your needs. This fundamental truth is at the center of the treatment we provide.

We are committed to providing you with the kind of pain relief that you need. Our clinic is staffed with experts in the field of pain management. They include board-certified physicians who specialize in anesthesiology and who are Fellowship trained in pain management.

We Care About You

In addition to having medical knowledge, our staff has a deep concern for their patients and a strong desire to see them get back to living the life they had before their chronic pain. For that reason, we pioneer the latest in pain management technology and techniques.

While we are not adverse to using pharmaceuticals, but our goal is to find non-pharmaceutical treatments to correct what is causing your pain as opposed to simply using pills to mask your pain.

When you step into our clinic in Carrollton, Texas and become one of our patients, you are taking your first step on a journey that we hope will end with you being a success story. The happiest moments in our life revolve around watching our patients begin to enjoy the simple pleasures in life.

We have used our training, experience, and drive to help many people get their life back, and we are eager to put our skills to work for you. We warmly invite you to visit us at our Carrollton, Texas location. We look forward to guiding you on the path to a pain-free life.

Ratings and Comments

Check out ratings and comments from across the web.

2.8 /5
18 Reviews

Jun 22, 2018
Google Physician Partners of America
Run from this place as I type I am on the phone with Blue Cross attempting to figure out why office visits AFTER a year were denied.. Now how does a company bill a year after service actually over a year. My first visit from Oct 2016 was billed to me Dec 2017 and the drug test was in network but the doctor visit wasnt... Oh and they have been trying to bill my insurance $8000 for a DNA test I dont recall and insurance wont pay. They belong to Physicians Partners and from what I could determine they actually own the lab in Florida. Havent seen a bill for the DNA ripoff yet.. Oh and I spoke to the billing department here in Texas before all these bills arrived and they called to ask if I was going to come back I told them no and asked if I owed anything as I knew this place was trying to bill the DNA ripoff for 9 months with no luck. The lady told me no I owed nothing but the a few months later bills began to arrive for office visits a year before. Run run run from this place... Screw these peoples response.. They dont care so found out my doctor was out of network but they have your insurance up front and doctors in network they chose to send me to the out of network one.. Why? More money.. I did a test and called to schedule an appointment made sure to ask if they took my BCBD and it was a huge yes.. Transferred me and other lady was scheduling took my info and gave me the docs name so I again asked so she checks... No he isnt... But this other Doctor is... Yeah you know it already BCBS only has a couple plans so they bait and switch knowing the patient is on the hook. The only people that love this place are there for a drug fix or to get prescriptions to sell I am not lying you got to see it like gang banger central. This place should be shut down and the owners put behind bars.. Update.. 06/18 So I continue to get 2 bills from these losers for my original office visit in McKinney 2 years ago and my 2nd visit a day later at this office. It's actually hilarious what legit company bills you a year after your appointment then continues sending you bills for another year and tries to get a bogus DNA test paid by insurance billing them for 2 years. They have no desire to go to court and no desire to send to collections they just hope my insurance will pay the DNA BS and I will pay the office visit for their out of network lies.... Hey TPR it ain't happening it's a personal thing to me now. Again people avoid at all cost .. read the other reviews.
Physician Partners of America replied on Dec 15, 2017:
"Hootna" - We are sorry this happened to you and would like to know why and resolve it. Please go to www.ppoacomplaints.com and fill out the form so we can determine your identity and get this resolved. I am in a position to help you sort this out quickly. Thank you for calling this to our attention.
Mar 20, 2018
YP.com Physician Partners of America
I have been coming to this location for about six months. After sign in and paying copay I have never been placed in a room without waiting over an hour. Then it's another 30-45 min wait to actually see someone. Be prepared to wait 2 plus hours at this location just to get refills.
Feb 20, 2018
Google Physician Partners of America
Dr. Shalev is the worst. His communication skills are terrible. He doesn’t listen and wants to do experimental injections that are NOT COVERED by the insurance but wants to call them something else so the insurance DOES cover them. Is this legal? Its dishonest and unethical. The staff is awful here. Lazy, preoccupied with their own conversations, and NOT personable whatsoever. Texas Pain Relief Group as whole has proven time and time again these guys are FOR PROFIT ONLY with little respect, care, concern, or understanding for their patients. Truly false advertising with "We don't just treat the pain, we treat the person". Spare yourself the time, money, and frustration. There ARE good doctors out there but NOT here. I've finally found one after trying so hard with this group. If you are looking for a doctor who is willing to listen, does not pass judgment on you, or is condescending or a pain relief group who does not slap you with outrageous bills with unnecessary testing or experimental injections, PLEASE, PLEASE STAY AWAY from Texas Pain Relief Group. You CAN find a GOOD doctor who genuinely cares about you but YOU WILL NOT FIND ANY with the TEXAS PAIN RELIEF GROUP. Living with Pain is already SO stressful and frustrating. The only things Dr. Shalev and Dr, Norcrrini have done is make me feel worse about myself but also added a ton of unnecessary stress, anxiety, and an added financial burden.
Jan 31, 2018
Google Physician Partners of America
The help from pain relief group has been a long help to me while dealing with nerve pain for many months. I recently had neck surgery and hope to keep working with them for months to come.
Jan 22, 2018
Google Physician Partners of America
The doctor is great but the staff is not that great i called 2 times in one day both times they said they would call me back within 30 minutes never did call me back.
Physician Partners of America replied on Jan 24, 2018:
John, we will investigate to see what happened. We are so sorry for the inconvenience you experienced and value you as a patient.
Jan 5, 2018
Google Physician Partners of America
I’ve been a previous patient, of Dr Shalev , prior to this office opening, for several years. My first appointment was scheduled for 1pm. I arrived at 12:15 for new paperwork since it is the new location, I didn’t leave the office until 3pm. I understand “first” appointments take a little longer but almost 3 hrs was a bit long. I do not like changing doctors and have been with Dr Shalev for years, I trust and appreciate his care as a doctor and plan on staying with him as long as he’s around. He’s a great doctor and doesn’t rush visits and is a good man. I live 60 miles from the new office which makes my visit a120 mile round trip. Previously I only had to make that trip every three months since I live so far away and I live in a rural area. I was informed that I will have to make the trip each month just for med refills, wish that could stay the same as before. Other than that Dr Shalev old school, all around, great doctor.
Nov 20, 2017
Google Physician Partners of America
I really appreciate my doctor truly working with me to help me be able to address my pain issues and allowing me to continue to work. I have to work and unfortunately have to have pain medication to be able to sustain a full time working status. Thank you, sincerely Jack E. Bramblett
Physician Partners of America replied on Nov 20, 2017:
Hi, Jack. We appreciate the great review and will work hard to exceed your expectations at every visit. We are honored to lead you on your journey toward a pain-free life. Thank you for taking the time to write about your experience and for placing your trust in Physician Partners of America

Oct 17, 2017
Google Physician Partners of America
At last, I have regained some quality of life. Hopefully, it will continue to improve.
Physician Partners of America replied on Oct 31, 2017:
Hi, Elizabeth: We aim to exceed your expectations at every visit. We value you as a patient and aim to do everything possible to ease your pain. If you would like to tell us what we did right and how we could do even better, please reach out to customerservice@physicianpartnersoa.com. Thank you again for taking the time to review us and we are so happy to hear you have regained some quality of life!
Sep 27, 2017
Google Physician Partners of America
My insurance told them I was active and they still wanted to make me a self pay. The make you sign a piece of paper telling you that they are going to get you addicted and they take your insurance for a few months then they try to make you self pay to get 3 times the rate.
Aug 23, 2017
Facebook Physician Partners of America
Great group of doctors and staff. I just love Mrs. Gozzola the nurse practitioner and Camille her office manager. The rest of the staff is amazing as well. They really care about you as a person and care about your pain.
Physician Partners of America replied on Aug 24, 2017:
Thank you very much, Mishaele, for your kind comment. We strive to provide excellent, patient-centered service every day and we are gratified that we could help you!
Aug 14, 2017
Google Physician Partners of America
I love the Dr's and front staff. They are very caring Dr. Gozzola is wonderful and has given me many different treatment options and has helped me in so many ways. I def recommend Texas Pain Relief.
Jul 31, 2017
Google Physician Partners of America
Vultures! I went in for help and they treated me like a criminal. UA immediately to check for opioids and they informed me I would have to do it every 2-3 months to continue to check opioid levels. They did not prescribe opioids, I do not take opioids, but they charged my insurance an exorbitant amount for the test! Both times I went there I had to wait more than an hour after my appointment started to see the NP. Different NP each time despite only one name being on the door. Overall, terrible experience and I will not be going back.
Jul 27, 2017
Google Physician Partners of America
DO NOT BOTHER!!! I went for my consultation and you'd think they'd make sure to make a good impression. Nope! I got there at 2:30. 30 mins prior to my appt to fill out paperwork at their request. I was still sitting in the waiting room at 3:30. There was a lady that had an apt at TWO and she was still sitting in the waiting room. I just got up and left. I wasn't going to even start going to an office that can't get their act together. I left a prievious office for the same reason. I spent hours of my day IN PAIN waiting to see the dr. Another guy walks in with an appt at 3:15. Mine was scheduled for 3 as a new patient??!! Usually new patients are given at least 30-45 mins to go over all of the history. They seem like they just are trying to heard as many people as they can in and out of the office.
Jul 23, 2017
Facebook Physician Partners of America
For the first time in 3 years my pain is manageable and I am functional. God bless Dr. Gozzola.
Jul 12, 2017
Google Physician Partners of America
I have never in my life been so embarrassed. My insurance provider notified me that they were committing insurance fraud by sending 2k worth of arthritic cream and lidocaine. So much so one could not use in a single month. My provider quit covering it. I went in for refills and urine analysis came back negative for any substances. I ran out of medication due to a car wreck that caused some more injuries. They refused treatment and treated me like a criminal. Then had the audacity to tell I would have to drive over an hour away to see the dr. I was supposed to be seeing to clear things up. I have also been receiving bills that were not covered by my insurance. I never authorized any treatment my provider wouldn't cover. This place is a joke. They don't care about patients just the money.... Steer clear. There are plenty of trust worthy clinics. I won't be going back.
Feb 27, 2017
Google Physician Partners of America
Be careful. I've been misinformed by this company about insurance coverage. Even after calling to clarify they provided the wrong information. The billing provider they use, Physician Partners of America, never answers and takes multiple voicemail and weeks to call back. I would not trust them.
Dec 6, 2016
Google Physician Partners of America
This used an out of network provider called Medical Tox Labs for a urinalysis that I received a bill in the mail for $9,880. This is insurance fraud. Stay away from Texas Pain Relief Group. They do this to many people. I was told when I gave them my urine that all tests would be covered under my copay.
Nov 15, 2015
Google Physician Partners of America
The entire staff in Hurst, are friendly and caring. They go out of their way to help you and to alleviate your pain. They are prompt with their appointments and you don't feel rushed. I've received much encouragement, hugs, & love from them. You can see in their eyes that they care for you as if you were family.

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