Physician Partners of America Offers Telemedicine Option
For patients worried about leaving home to see their pain management doctor, Physician Partners of America (PPOA) is offering a solution: telemedicine. It allows patients to talk to their regular PPOA physician and order prescription refills.
“We understand some people are under stay-at-home orders, and others are too high-risk to venture out, so we are using technology to bring our doctors to them,” says Josh Helms, COO of PPOA.
Some chronic pain patients may carry a higher risk of contracting the virus. For others, the dry cough associated with COVID-19 may aggravate some neck and spine pain. Patients should consult a primary care physician for testing and diagnosis. Current PPOA pain patients seeking guidance or medication management are encouraged to use our telemedicine option.
PPOA’s telemedicine service is simple to use. There is no complicated software to install. All that’s required is a telephone. Our scheduling team will handle all the details and paperwork through the HIPAA-compliant electronic medical records (EMR) system, just as they do for office visits. A team member will contact patients to confirm their phone call with the doctor, and the doctor will call at the pre-arranged time.
“Our telemedicine service can take the place of an in-office visit in many cases,” says Helms. “It’s an easy and HIPAA-compliant way to ensure our patients are getting what they need to ease their pain during this uncertain time.”