PPOA Patient Care Champion- Cierra Eson


Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which informs our service to patients and the community through high quality health care.


Although Cierra’s Sundays are reserved strictly for football, her week days are filled with hard work and dedication here in the revenue cycle at Physician Partners of America.

Cierra Eson was born and raised in Zephyrhills, FL, not far from PPOA‘s headquarters. There, she attended Zephyrhills High School where she played the saxophone in band. Since she turned 18, Cierra has worked in several healthcare occupations including being a pharmacy technician, referrals for primary care, and pain management. She loves working within the healthcare industry because she enjoys working with people and giving them the best care possible.

“Working in healthcare is good opportunity to give people the same care that I would want,” says Cierra.

In her 7 months here at PPOA, Cierra Eson has become a high dollar implant coordinator with the revenue team. Here, she focuses on spinal cord stimulators and pain pumps. She completes purchase requisitions and obtains insurance authorizations for our spinal cord stimulator/pump team.

“I really like the stance we take on pain medication,” she says, “it is very rewarding to see people get their life back because of the services we provide.”

It is not an easy task, and is not for everyone, but Cierra loves what she does and it does not go unnoticed.

“Since joining PPOA in December, Cierra has greatly attributed to assisting us reach our goal of over 100 implant cases two months in a row,” says Yoany Gonzalez, associate director of revenue cycle, “this is a HUGE accomplishment for PPOA, as we were previously performing about 30 cases a month last year prior to Cierra joining the team,” she says.

In Cierra’s spare time, she continues to play the saxophone, she loves the beach, spending time with family, and as mentioned before, watching football (“Go Patriots!”).

“She takes great pride in her work and strives for excellence.” – Yoany Gonzalez