PATIENT CARE CHAMPIONS – NOEMY SALINAS, TEXAS
Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which informs our service to patients and the community through high quality health care.
Noemy Salinas is the practice manager of the PPOA Hurst, Texas location. With about 80 patients walking through its doors every day, it is the busiest pain clinic in the company’s Dallas-Fort Worth service area; but she handles it with grace and compassion and gratitude.
“I love being able to help. Talking to patients – some of them have no family and no one to talk to,” she says. “They catch me up on what they’ve been up to. So it becomes kind of like a friendship.”
Born in South Carolina and raised in Fort Worth, Salinas earned her Certified Medical Assistant certificate from Everest College. Very recently, she wrapped up eight years in the U.S. Army Reserves.
She was among the first wave of PPOA hires, in March 2014, starting as a medical assistant, then promoted to clinical coordinator – the precursor of today’s practice manager position.
“Noemy is very engaged in supporting her providers and support team,” says her regional supervisor, Rhonda Boysen. “Her team leads in many of PPOA’s initiatives in Texas. She has the respect of her teammates and they have wonderful collaboration amongst the group.”
One reason for that closeness is that several of her co-workers have been at Hurst since the beginning.
“We’re like a family,” says Salinas. “A family that has grown.”
As for her own family, she and her husband, Ryan, have two daughters: Genesis, 6, and Sophia, 4. Family is paramount in her life, and she sees her role as a fulfillment of her parents’ dreams.
“My parents are from Mexico and didn’t have the resources to pursue studies. My mom really wanted to be a nurse. She’d talk about it with great excitement – how cool it would be. She was so excited about it that it got me excited about it,” Salinas says.
While the pace can be hectic, Noemy Salinas never forgets why she is there. “Seeing the transformation of patients is amazing. Some people come to us and can barely walk. Over time, you see them come in and they can stand up straight and walk,” she says. “Seeing that gives you a purpose.”