SUSAN HOSKINS – BUSINESS DEVELOPMENT MANAGER
Our employees are all patient care champions, but some go the extra mile and we want to give them the recognition they deserve. They embody the PPOA values known as S.I.T.E. – Safety, Integrity, Teamwork, Empathy – which serves our core of serving patients and community through high quality health care.
Susan Hoskins is far more than a business development manager; she also develops talent within the company and nurtures relationships with patients.
On any given day, you’ll find her marketing our physicians, Workers’ Compensation and Personal Injury services, and ambulatory surgery centers. You’ll even see her handing out business cards to patients, offering herself as a direct line of communication if needed.
“The most fulfilling aspect of my life is being a servant,” she says. “A servant to my team, my family, our practices and our patients.”
A native of Miami, she earned her bachelor’s degree at the University of South Florida and stayed in the area, working in business development for several medical companies. She was hired by PPOA in April 2017 to develop the Space Coast territory and quickly became a top marketer.
“I love change, and this job has offered many opportunities to change things up. The sky’s the limit,” she says.
A tragic and unexpected change – the sudden passing of Business Development Director Jerome Jackson in July – recently altered her path. Susan Hoskins found herself promoted to team lead, developing new territories and providing support for all Florida reps.
“An ordinary team would have crumbled, but Jerome left a legacy for us to follow,” she says. “He was a great leader. He taught us to be independent and yet rely on one another, and that’s what we have done. Our team has pulled together and is truly amazing.”
She credits her counterpart in Texas, Daniel Ucheoma, and the rest of the Business Development team for their drive and passion for excellence.
“I have never worked with such a unique group of individuals, people with such extraordinary talent,” she says. “They all bring so much to the table.”
COO Josh Helms adds, “Susan Hoskins is an asset to our organization and we feel very blessed to have her on our team. She leads by example and is a true Patient Champion.”